********** READ THIS CAREFULLY FOR INSTANT HELP! **********
If you have registered and are having some sort of trouble, be sure to read this before sending a message, especially if you're about to send an unnecessarily offensive and abusive message that you will have to apologise for later once you actually do read this page. Chances are this page will answer your questions straight away without waiting for a response!! If you ask one of the following questions you will simply be directed back here, so you may aswell read them now. :)
*** SNOW LEOPARD USERS - CLICK HERE NOW! ***
Registered and not sure what to do? You need to download and install the full version from the link you received when you registered. Do that first!
Can't find your download link? If you made an instant payment you will have already been sent instructions. They will have been sent to the email address you gave when you registered! Make sure you check that account!! We can only send to the address you provided, since we're not psychic. So be sure to check that email. Also, be sure to check your JUNK folder! If you're a Hotmail user, or have any kind of spam filter, there is always the chance your message has been filtered out. ALWAYS CHECK YOUR JUNK FOLDER!
Lost your registered version and/or download instructions? Don't panic. Click here to visit the lost registration page.
Need help downloading/installing on the Mac? No problem. Click here to read thru the Mac help page.
Already registered and want the latest version, or want to re-download your full copy? No problem. Click here for the re-download help page.
Want answers to other common questions? Click here to read the FAQ.
Need help downloading new fish? Click here and follow the instructions.
Still having a problem? Make sure you read all the above first since that's the quickest way to get an answer. If you're having a problem, fill in this form with AS MUCH DETAIL AS POSSIBLE. One line simply saying "It doesn't work" means we won't have any idea what the problem is, and it will take longer for us to help you. We want to help everyone, and the more detail you give, the more we can help.
We will attempt to get back to you within a few days, but please be patient. There is no need to keep sending the same message over and over again. It will only make it take longer for us to get back to you.
Once you have completely read the page above, click here to send an email to support.